Pulsz Player Safety Tools and Limits
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Pulsz Player Safety includes daily, weekly and monthly Gold Coin package purchase limits, along with Take a Break and Self-Exclusion options.
A requested purchase limit stays in place for at least 24 hours before a change or revocation can take effect. Take a Break periods are available for 7, 14 or 30 days, while Self-Exclusion has a minimum period of 6 months.
Daily, Weekly, and Monthly Purchase Limits
Pulsz Player Safety supports several Gold Coin package purchase-limit periods:
- Daily purchase limits
- Weekly purchase limits
- Monthly purchase limits
A purchase limit can be requested through Customer Support by email or through the Contact Form. No fixed monetary limit amount is stated here.
Purchase Limit Changes Take 24 Hours
A requested purchase limit remains in place for at least 24 hours before a change or revocation can take effect.
The limit should not be treated as removable immediately after it is requested.
This rule establishes a minimum 24-hour period without creating a longer universal waiting period.
Take a Break Periods
Take a Break is a confirmed Player Safety tool with three available periods.
| Player Safety Tool | Available Period |
|---|---|
| Take a Break | 7 days |
| Take a Break | 14 days |
| Take a Break | 30 days |
These are the confirmed Take a Break durations used here. No additional break period should be assumed.
Self-Exclusion Starts at Six Months
Self-Exclusion is another Pulsz Player Safety option. The minimum Self-Exclusion period is 6 months.
A Self-Exclusion period can also be longer than 6 months when requested. No maximum exclusion period is stated here.
How to Request Self-Exclusion
Self-Exclusion can be requested through several confirmed routes.
- Email Pulsz Customer Support using the subject Self Exclusion, or use support chat, or choose the Self Exclusion option on the Contact Form.
- Include your full name.
- Include your address.
- Include your email.
These are the confirmed request details used for this process. No additional identity-document requirement is stated here for the Self-Exclusion request itself.
What Happens During Self-Exclusion
During a Self-Exclusion period, the current policy restricts several Virtual Coin activities.
- Redemptions are not permitted.
- Refunds are not permitted.
- Transfers of Virtual Coins are not permitted.
No additional account or financial consequence should be assumed beyond the rules stated for the exclusion period.
Reopening After Self-Exclusion
Reopening does not happen automatically when the minimum Self-Exclusion period ends.
After the minimum period, a further 7-day waiting period applies before reopening can be considered.
Any reopening remains subject to Pulsz discretion, so the end of the waiting period does not guarantee that the account will be reopened.
Player Safety Tools Not Confirmed Here
The Player Safety information used for this page does not establish every type of responsible-play control.
- No confirmed loss-limit tool is stated here.
- No confirmed session-time limit is stated here.
- No confirmed reality-check tool is stated here.
- No named external safety referral is stated here.
These tools should not be inferred solely because similar controls may exist elsewhere.
Common Player Safety Situations
The appropriate Player Safety route depends on whether you want to control Gold Coin package purchases, take a temporary break, request a longer exclusion, or ask about reopening.
If You Want a Purchase Limit
Choose a daily, weekly or monthly Gold Coin package purchase limit and request it through Customer Support by email or through the Contact Form.
If You Want a Short Break
Use Take a Break and choose one of the confirmed periods: 7, 14 or 30 days.
If You Want a Longer Exclusion
Use Self-Exclusion for a minimum period of 6 months. A longer period can also be requested.
If You Want to Reopen Later
After the minimum Self-Exclusion period ends, a further 7-day waiting period applies before reopening can be considered. Reopening is not automatic and remains subject to Pulsz discretion.
If You Need Help With the Request
Use the confirmed Customer Support options if you need the broader contact routes for a purchase-limit or Self-Exclusion request.
FAQ – Pulsz Player Safety Questions
Which Purchase-Limit Periods Does Pulsz Support?
Pulsz Player Safety supports daily, weekly and monthly Gold Coin package purchase limits.
How Long Before Purchase-Limit Changes Take Effect?
A requested purchase limit remains in place for at least 24 hours before a change or revocation can take effect.
What Take a Break Periods Are Available?
Take a Break periods are available for 7, 14 and 30 days.
What Is Pulsz’s Minimum Self-Exclusion Period?
The minimum Self-Exclusion period is 6 months.
Can Self-Exclusion Last Longer Than Six Months?
Yes. A Self-Exclusion period can be longer than 6 months when requested.
How Do I Request Self-Exclusion by Email?
Email Pulsz Customer Support using the subject Self Exclusion and include your full name, address and email.
Can I Request Self-Exclusion Through Chat?
Yes. Support chat is one of the confirmed Self-Exclusion request routes.
What Details Should Self-Exclusion Requests Include?
A Self-Exclusion request should include your full name, address and email.
Is Reopening Automatic After Self-Exclusion Ends?
No. Reopening is not automatic and remains subject to Pulsz discretion.
Is There a Waiting Period Before Reopening?
Yes. After the minimum Self-Exclusion period, a further 7-day waiting period applies before reopening can be considered.
Can Redemptions Continue During Self-Exclusion?
No. Redemptions are not permitted during a Self-Exclusion period.
Can Refunds Continue During Self-Exclusion?
No. Refunds are not permitted during a Self-Exclusion period.
Can Virtual Coins Transfer During Self-Exclusion?
No. Transfers of Virtual Coins are not permitted during a Self-Exclusion period.
How Do I Request a Purchase Limit?
You can request a Gold Coin package purchase limit through Customer Support by email or through the Contact Form.
Can Purchase Limits Be Daily, Weekly, Monthly?
Yes. Current Player Safety guidance supports daily, weekly and monthly Gold Coin package purchase limits.
Does Pulsz Confirm a Loss-Limit Tool?
No confirmed loss-limit tool is established by the Player Safety information used here.
Does Pulsz Confirm a Session-Time Limit?
No confirmed session-time limit is established by the Player Safety information used here.
Does Pulsz Confirm Reality-Check Tools?
No confirmed reality-check tool is established by the Player Safety information used here.
Does Pulsz Name an External Safety Referral?
No named external safety referral is established by the Player Safety information used here.
Can Reopening Be Refused After Self-Exclusion?
Yes. Reopening is not automatic and remains subject to Pulsz discretion.