Pulsz Login, Account Access, and Dormancy
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Use Login now to log in to Pulsz with an existing User Account. A User Account is required to access and use the service.
New eligible users can start with Sign up, but Pulsz permits one User Account per person and participation is for users age 21 or older.
Sign In or Create Your Account
The correct account action depends on whether you already have an account. Existing users should begin with Login now, while new eligible users can use Sign up to start registration.
These are separate actions. Signing up is not a replacement for accessing an account you already created, and the one-account rule still applies if you later have trouble signing in.
Existing account: use Login now. New eligible user: use Sign up.
One Account Per Person
Pulsz permits one User Account per person. The rule applies even when an existing account becomes difficult to access.
- Keep using the account you already registered.
- Do not create another account to work around a sign-in problem.
- Use the existing-account access route first.
- If access remains unresolved, move to Customer Support rather than opening a replacement account.
Recover Lost Account Access
If you lose access to an existing account, do not register another one. Start with the confirmed sign-in route for the account you already have.
If that route does not restore access, Customer Support is the next step. Support is available 24/7, and the listed support email is [email protected].
If the existing sign-in route does not restore access, use the Customer Support options that match your account issue.
Dormant Status After 60 Days
A User Account becomes Dormant after 60 consecutive days without gameplay using Virtual Coins. The trigger is tied to gameplay activity, not simply to how long it has been since the last sign-in or purchase.
- Dormant status begins after 60 consecutive days without gameplay using Virtual Coins.
- Virtual Coins automatically expire when the account becomes Dormant.
- Pulsz may close an account after 60 or more days of inactivity under the applicable Terms.
- Possible closure should not be read as an automatic closure exactly on day 60.
Dormant status therefore has a direct account consequence as well as a Virtual Coin consequence. It should be treated as a defined account status rather than a general label for any account that has not been used recently.
Registration Eligibility and Location
Registration and participation are for users age 21 or older. Age eligibility is separate from location eligibility, which is governed by the current availability and restriction rules.
Current guidance states online availability in 36 U.S. states plus the District of Columbia. Separate Restricted Territory and Gold Coin-only statuses can apply in specific locations, and location masking is prohibited.
Age eligibility answers who can register. Location eligibility answers whether the service is currently available for the user’s location and under which status.
Before registering, review the eligibility and location rules if you need the full location-status breakdown.
Account Security and Access Checks
Password-reset and two-factor authentication questions should follow the controls currently shown for your account. A universal password-reset sequence or universal two-factor authentication setup is not presented here as a fixed account flow.
- Use the account controls currently shown when you need password-reset help.
- Do not rely on an invented or assumed reset button if it is not visible in your current account view.
- Check the current account view for any available two-factor authentication option.
- If the needed control is unavailable or unclear, contact Customer Support.
Common Account Access Situations
The right next step depends on the current account state. Existing-account access, lost access, Dormant status, and account-security questions should not be handled as the same problem.
If You Already Have an Account
Use Login now for an account you already have. The one-account rule means registration should not be used to create a replacement for an existing User Account.
If You Cannot Sign In
Keep using the existing-account route and do not create another account. If access remains unresolved, use Customer Support rather than starting over with a new registration.
If Your Account Is Dormant
Dormant status begins after 60 consecutive days without gameplay using Virtual Coins. Virtual Coins expire when the account becomes Dormant, and longer inactivity can also lead to possible account closure under the applicable Terms.
If You Need Password or 2FA Help
Use the account controls currently shown for password-reset or two-factor authentication questions. If the option you need is not visible or the current account flow is unclear, use Customer Support instead of following an assumed universal setup.
FAQ – Pulsz Account Questions
Do I Need an Account to Use Pulsz?
Yes. A User Account is required to access and use Pulsz.
Can One Person Have Multiple Pulsz Accounts?
No. Pulsz permits one User Account per person.
What Should I Do After Losing Account Access?
Do not create another account. Use the existing-account route first and contact Customer Support if access remains unresolved.
Who Can Register for a Pulsz Account?
Participation and registration are for users age 21 or older, subject to the current location eligibility rules.
When Does a Pulsz Account Become Dormant?
An account becomes Dormant after 60 consecutive days without gameplay using Virtual Coins.
What Happens to Coins After Dormant Status?
Virtual Coins automatically expire when the User Account becomes Dormant.
Can Pulsz Close an Inactive Account?
Pulsz may close a User Account after 60 or more days of inactivity under the applicable Terms. This is not stated as an automatic closure exactly on day 60.
Where Do I Start Account Sign-In?
Use Login now to open the existing-account sign-in flow when that control is shown.
Does Pulsz Publish Password-Reset Steps?
A universal password-reset sequence is not established here. Use the account controls currently shown for your account, or contact Customer Support if the required option is unclear.
Does Pulsz Confirm Two-Factor Authentication?
A universal two-factor authentication setup is not established here. Check the controls currently available for your account and use Customer Support if you need help with an account-security option.